Communications

This topic applies to

Applies to

Commerce Web Stores

 

 

Communications are a key part of your marketing strategy and aim to optimize customer engagement. Commerce web stores let you personalize your messages, so that your communications achieve the maximum effect and build brand awareness.

You can:

  • Create custom templates to be used for email communications from your website

  • Choose the default template to be used for different communication types, such as order status emails, password recovery emails, and checkout error alerts

  • Determine the sender address for email communications

  • Manage users' subscription status for newsletters

  • Add social sharing capabilities to your website