Inventory Display

This topic applies to

Applies to

SuiteCommerce Web Stores

The SuiteCommerce Inventory Display extension lets you show stock status and available quantity on an item's Product Detail Page (PDP). You can customize the behavior for different types of inventory, such as special order or drop ship items.

This extension displays different notifications, depending on how you set up your web store. For more information on what determines inventory visibility with different types of items, see Item Inventory in Web Stores.

Important

SuiteCommerce extensions are only available if provisioned and set up in your account. For more information, see NetSuite SuiteCommerce Extensions.


Note

If you are a SuiteCommerce Advanced customer, you must be implementing the Aconcagua release or later to take advantage of extensions.


To enable Inventory Display for a product, perform the following steps:

  1. Configure Properties

  2. Add Field Sets

Configure Properties

To determine how Inventory Display appears on your website, configure the properties on the SuiteCommerce Configuration record. You can choose different status messages to display for regular, special order, and drop ship items.

To configure properties:

  1. After activating the Inventory Display extension in a NetSuite account, go to Setup > SuiteCommerce Advanced > Configuration.

    For more information on activating an extension, see Manage Themes and Extensions.

  2. Select the website and domain where the Inventory Display extension is activated and click Configure.

  3. Navigate to the Extensions tab.

  4. In the Inventory Display subtab, fill out the listed fields for each category, using the tables below as references.

  5. Click Save.

Regular Items:

Field

Description

In Stock Message - Regular Items

This sets the message to display for a regular item that is in stock.

Back Order Message - Regular Items

This sets the message to display for a regular item that is available on back order.

To avoid conflicting inventory display messages, set the Out of Stock Behavior to Allow back orders with no out-of-stock message. For more information on how to do this, see the help topic Setting Web Store Backorder and Out-of-Stock Preferences.

Quantity Available - Regular Items

This sets the message to display the quantity available for a regular item.

The placeholder [quantity] is replaced by the currently available quantity automatically.

Special Order Items:

Field

Description

In Stock Message - Special Order Items

This sets the message to display for a special order item that is in stock.

Back Order Message - Special Order Items

This sets the message to display for a special order item that is available on back order.

Always in Stock Message - Special Order Items

This sets the message to display for a special order item that is listed as Always in Stock.

Quantity Available - Special Order Items

This sets the message to display the quantity available for a special order item.

The placeholder [quantity] is replaced by the currently available quantity automatically.

Drop Ship Items:

Field

Description

In Stock Message - Drop Ship Items

This sets the message to display for a drop ship item that is in stock.

Back Order Message - Drop Ship Items

This sets the message to display for a drop ship item that is available on back order.

Always in Stock Message - Drop Ship Items

This sets the message to display for a drop ship item that is listed as Always in Stock.

Quantity Available - Drop Ship Items

This sets the message to display the quantity available for a drop ship item.

The placeholder [quantity] is replaced by the currently available quantity automatically.

Feedback Messages:

Field

Description

Product Page - Loading Text

This sets the text to display on the PDP to indicate that the Inventory Display message is loading.

Add Field Sets

The field sets for a website determine the data that is exposed to site templates. To employ the Inventory Display feature, you must add the Drop Ship Item and Special Order Item fields to the site’s field sets. For more information on field sets, see Define Field Sets.

To add fields to the Web Site Setup Record:

  1. Go to Setup > SuiteCommerce Advanced > Set Up Web Site.

  2. Click Edit next to the website to which you are adding Inventory Display.

  3. Navigate to the Field Sets subtab.

  4. Add the Drop Ship Item and Special Order Item fields to both the details and matrixchilditems field sets. For each field set, perform the following steps:

    1. Locate the Fields Included in Field Set column and click the Set button.

    2. Select Drop Ship Item from the Field Name list and click Add.

    3. Select Special Order Item from the Field Name list and click Add.

    4. In the Field Set window, click Submit.

    5. In the Field Set row, click OK.

  5. After adding the fields to both field sets, click Save.

Once setup is complete, you can display stock status and inventory quantity on product detail pages.