You can add a new customer or edit the customer profile in SuiteCommerce InStore (SCIS). The Customer Profile in SCIS, enables you to view customer information together with purchase history. It includes basic contact information including name, street address, and email address.
When operating in Fallback, you cannot create, edit, or view customer information. However, you can assign a customer to an order. For more information, read Assign a Customer to an Order in Fallback.
For more information, read the following: