When you create or edit a customer in SuiteCommerce InStore (SCIS), that customer record is created or modified in NetSuite. The system administrator configures the fields on customer records that sales associates can view and modify. A customer can be an individual or a company.
The Customer Profile in SCIS, enables you to view customer information together with purchase history. The customer profile includes basic contact information including name, street address, and email address.
When operating in Fallback, you cannot create, edit, or view customer information. However, you can assign a customer to an order. For more information, read Assign a Customer to an Order in Fallback.
For more information, read the following: