This topic applies to

Applies to

Commerce Web Stores




A domain is the physical location on a web server at which a website is located. A domain name is the ‘address’ of that physical location. If you think of a website as a bricks-and-mortar store, the website is the building, the domain is the land on which the store is built, and the domain name is the officially registered street address. Without a domain and a domain name, a website is like a building plan in an architect’s office — the owners know what the building will look like but it doesn’t physically exist and customers cannot visit it.

To make your website available to customers, the essential steps are:

  • Purchase a domain name from a domain name provider

  • Create a domain on a NetSuite server

  • Link the domain and the domain name together

You can also use domains in NetSuite to do any of the following:

  • Send bulk email through campaigns or email merge operations

  • Point to a web page hosted in your NetSuite File Cabinet

  • Redirect to the URL of your choice

  • Redirect to a promotional domain

  • Park or store your domain for future use

See the following topics for more information about domains:

  • Introduction to Domains – provides an introduction to the concept of domains and how they work in NetSuite. The Domain Setup Checklist contains step-by-step instructions on setting up a domain in NetSuite.

  • Set Up a Web Store Domain – describes how to set up different types of domains, including typical web stores, secure shopping domains, custom checkout domains, and promotional URLs. This section also describes common domain setup errors and how to resolve them.

  • Secure Domains – provides an overview of how secure domains work in NetSuite and describe all the actions you need to take, within and outside of NetSuite, to set up and maintain secure domains.

  • Web Store Sessions – describes how a Commerce web store transfers shopping session data from the shopping domain to the checkout domain, when these domains are separate.

  • Website Domains and Email Hosting – describes how to set up email domains to handle large-scale email campaigns and how to use A records to facilitate the use of the same root domain for both your website and your email services.

  • Custom Site Maintenance Page – describes how to design and upload a custom maintenance page that is displayed while you complete routine updates and during NetSuite scheduled maintenance periods.