Shipping Estimator

This topic applies to

Applies to

SuiteCommerce Web Stores

The shipping estimator displays in your website after your customer has added items to the cart. It displays the estimated shipping cost based on the Shipping Estimator Preference selected by the website administrator.

Note that the preference setting you select may not be applicable to a particular customer. For example, you might select a default shipping method that is not available for a particular customer address. In this case, a system of precedence determines the preference used to calculate the estimated shipping cost.

To estimate shipping cost, the Shipping Estimator only requires customers to enter a postal code and select a country. Customers are required to enter a full shipping address later in the checkout process, and can choose a different shipping method prior to submitting the order.

Note

Shipping estimates for orders shipped by FedEx from a Canadian location do not include Canadian tax.


To enable the user interface for the Shipping Estimator, check the Enable Shipping Estimator in Cart box. In SCA you have full control of the elements displayed on your website. To show the Shipping Estimator, you must design your ecommerce website to display it in the shopping cart.

To use the shipping estimator:

  1. Go to Setup > SuiteCommerce Advanced > Set Up Web Site.

    If you use the Multiple Web Sites feature, click Edit next to the web site you want to modify.

  2. Click the Setup subtab.

  3. Check the Enable Shipping Estimator in Cart box.

  4. Click the Shopping subtab.

  5. Make a selection from the Shipping Estimator Preference list. For more information, read Shipping Estimator Preference Options.

  6. Click Save.

Shipping Estimator Preference Options

After you select a Shipping Estimator Preference, the shipping estimator uses your selection to calculate the estimated shipping cost for the website customer. You can select from the following options:

  • Lowest Price Shipping Item – shows the lowest priced shipping method available for the shopper’s address.

  • Default Web Store Shipping Item – shows the default shipping method selected for the website. You can select the default setting on the Web Site Setup page.

  • Company Default Shipping Method – shows the shipping method set as the default for the company. You can select the default setting at Setup > Accounting > Shipping.

  • Customer’s Previous Shipping Method – shows the shipping method that the shopper used on the previous order.

Shipping Estimator Order of Precedence

The order of precedence is based on your Shipping Estimator Preference selection. If you select a preference option that cannot be applied to a particular website order, the next option in the order of precedence is applied.

For example, you might select the default web site shipping method as your Shipping Estimator Preference. If that shipping method is not available for a particular customer address, then the shipping estimator will use the shipping method that the customer used on a previous order. If this is the first time the customer is ordering from your site, then the third item in the order of precedence is used, which is the company default method, and so on.

The shipping estimator relies on the following order of precedence to calculate the estimated shipping cost for web orders.