Setting Up SCIS Touch ID for iOS

This topic applies to

Applies to

SuiteCommerce InStore

To set up Touch ID for SuiteCommerce InStore (SCIS), you must ensure that Touch ID is already configured on the mobile device you are using for point-of-sale. The first time a sales associate logs in to SCIS, they must enter their email address and password. The login credentials are stored in the device, and then Touch ID capabilities can be used in the future for logging in.

To set up SCIS for Touch ID login:

  1. To set up Touch ID for SCIS, ensure that Touch ID is configured on the device.

  2. Check the Touch ID Login box on the SCIS Login window.

  3. The Touch ID for SCIS window appears. All fingerprints registered with Touch ID on this device will have full access to SCIS. If Touch ID is not configured on the device a popup alert appears indicating that setup is required.

  4. If you have multiple roles with access to SCIS, then you must choose a role.

After choosing a role, you can start using SCIS. Touch ID is configured and available on next login.

To log in with touch ID:

  1. Start the SCIS mobile application.

  2. Tap your fingerprint on the Touch ID for SCIS prompt.

  3. If you have multiple roles, you can choose the role with which you want to log in. If you only have one role, you are automatically logged in to SCIS.

To turn off touch ID:

  1. Start the SCIS mobile application.

  2. Tap your fingerprint on the Touch ID for SCIS prompt.

  3. Log in to SCIS.

  4. In the User Menu, select Remove Touch ID.

  5. Log out of SCIS.

After log out, Touch ID login to SCIS is no longer configured for that user.

To update Touch ID when password changes:

  1. Start the SCIS mobile application.

  2. When the Touch ID for SCIS prompt appears, touch Cancel. If you use your fingerprint to access SCIS, then you will be required to enter the login email address and correct password to view the SCIS cart.

  3. In the SCIS login window, enter the login email address and new password.

  4. The Password Update prompt appears. Touch your fingerprint to confirm password update. You are logged in to SCIS.

If the fingerprint is valid, then the old password is overwritten, and login to SCIS is permitted. If the fingerprint is not valid or is canceled, then the password is not updated, and login is not allowed.