Working with Employees in Multiple SCIS Locations

This topic applies to

Applies to

SuiteCommerce InStore


Many retailers have more than one store in the same city, so employees may work at multiple locations. To set up SuiteCommerce InStore (SCIS) for employees in multiple locations, an administrator or store manager must use NetSuite to configure point–of–sale devices and employee records.


You can assign the SCIS Support Role to allow employees to configure mobile devices for use in multiple locations. For more information, read SCIS Support.

SCIS installs the Device Location field on the SCIS Mobile Device record, and the SCIS Locations list on the employee record. Selecting SCIS locations is a one-time setting when configuring a new Employee.

To set up SCIS for employees in multiple locations:

  1. Assign locations to mobile devices:

    1. Go to Customization > Lists, Records, & Fields > Record Types.

    2. Find SCIS Mobile Device, and click List in that row.

    3. Click Edit next to the mobile device you want to configure for a particular location.

    4. In the Device Location list, select a location for the device. The options in the list are sourced from the list of locations that you configured in NetSuite. You can choose one location per device.

    5. Click Save.

  2. Assign locations to Employee records:

    1. Go to Lists > Relationships > Employees.

    2. Click Edit next to the employee record you want to modify.

    3. Click the Custom subtab.

    4. In the SCIS Locations list, select the locations where this employee logs in to SCIS.

    5. Click Save.

If the list on the employee record includes the same location configured on the mobile device, then the employee is automatically logged in to SCIS.