Cash Drawer Activity

This topic applies to

Applies to

SuiteCommerce InStore

Sales associates can use the Drawer Activity page in SuiteCommerce InStore (SCIS) to view the dates of past shifts, and closing receipts.

To view drawer activity:

  1. From the User Menu, select Drawer Operations.

  2. Select Drawer Activity.

  3. The Drawer Activity list is displayed. Here, you can click Receipt to view the details on the receipt submitted for each closing a shift.

SCIS Store Manager Permission to Close Shifts

Employees with the SCIS Store Manager role can close shifts for sales associates at the store. The SCIS Store Manager can see the list of the shifts created in their location, and close shifts that are open. This capability is useful when an sales associate is called away unexpectedly, and forgets to close a shift, or is unable to close a shift on their own.

Warning

An SCIS Store Manager can interfere with an employee's active shift. Before closing another employee's shift, make sure the sales associate has already logged out.


To close a shift for a sales associate:

  1. From the User Menu, select Drawer Operations.

  2. Select Drawer Activity.

  3. You can view the list of all shifts in your location.

    • Shifts that are still open, show Close Shift in the Action column.

    • Shifts that are already closed, show Receipt in the Action column.

  4. Click Close Shift. You must complete the closing drawer tasks: count the amount of cash in the drawer, enter the amount in the drawer, and then submit the closing drawer transaction.