Creating Free Gift Promotions

 

 

You can create free gift promotions that give customers an item with 100% discount. The free gift is automatically added to the customer’s order if the transaction is eligible.

View the Free Gift SuitePromotion video

Note

Free gift promotions cannot be made exclusive, nor can they be excluded by other exclusive promotions.


To create a free gift promotion:

  1. Go to Lists > Marketing > Promotions > New.

  2. Select Free Gift Promotion from the SuitePromotions category.

  3. Enter a name and description for this promotion.

  4. Check the Inactive box if you want to make the promotion inactive but not deleted. If this box is checked the promotion will not be available for selection on a transaction.

  5. Enter a start date and an end date for this promotion.

    After the end date, the promotion will no longer trigger discounts, and will no longer appear in the list of available promotions.

  6. Check the This promotion can be automatically applied box if you want this promotion to be automatically applied to transactions.

  7. Enter the Buy conditions for this promotion. For more information, see What the Customer Needs to Buy.

  8. Enter the Get conditions for this promotion. For more information, see Free Gift Get Conditions.

  9. Enter coupon code details for this promotion. For more information, see Associating Coupon Codes With a SuitePromotion.

  10. Enter usage limits for this promotion. For more information, see Setting Usage Limits on SuitePromotions.

  11. Click Save. You can also do one of the following:

    • Click Save & New to save the form and create a new promotion.

    • Click Save & Copy to save the form and create a new promotion with the same data.

Free Gift Promotion Example

Free Gift With Any Order

  • Description – Customers are eligible for a free gift with any order.

  • Tagline – Get a free T-shirt with any order!

What the customer needs to buy

The following table shows how to set up the Buy conditions for this type of promotion.

Field

Value

Buy Anything

Select

Spend a minimum order amount or buy specific items

Clear

What the customer will get

The following table shows how to set up the Get conditions for this type of promotion.

Field

Value

Free Gift

T-shirt

Note, you cannot add parent matrix items as a free gift.

Examples of the discount provided

The following table shows examples of the discount that this type of promotion provides when various quantities of items are added to a transaction.

What the customer buys

Price before discount

Free gifts

Price after discount

1 T-shirt

$10

1 T-shirt

$10 (the T-shirt in the order is not discounted, an extra T-shirt is added to the order)

1 dress

$20

1 T-shirt

$20

1 T-shirt, 1 dress

$30

1 T-shirt

$30 (the T-shirt in the order is not discounted, an extra T-shirt is added to the order)

2 T-shirts, 1 dress

$40

1 T-shirt

$40 (the T-shirts in the order are not discounted, an extra T-shirt is added to the order)

For many more SuitePromotions examples, please see the SuitePromotions Examples document.