Creating Order Promotions

 

 

You can create order promotions that give customers discounts that are applied to the order total.

To create an order promotion:

  1. Go to Lists > Marketing > Promotions > New.

  2. Select Order Promotion from the SuitePromotions category.

  3. Enter a name and description for this promotion.

  4. Check the Inactive box if you want to make the promotion inactive but not deleted. If this box is checked the promotion will not be available for selection on a transaction.

  5. Enter a start date and an end date for this promotion.

    After the end date, the promotion will no longer trigger discounts, and will no longer appear in the list of available promotions.

  6. Select the combinability options for this promotion. For more information, see SuitePromotions Further Settings.

  7. Check the This promotion can be automatically applied box if you want this promotion to be automatically applied to transactions.

  8. In the Discount Item for Accounting field, select the discount item you want to assign to this promotion. The account on the discount item is impacted by the promotion’s discount. This field is mandatory but only required for accounting purposes.

    To create new discount items, go to Lists > Accounting > Items > New (Administrator). Click Discount.

  9. Enter the Buy conditions for this promotion. For more information, see What the Customer Needs to Buy.

  10. Enter the Get conditions for this promotion. For more information, see Order Promotion Get Conditions.

  11. Enter coupon code details for this promotion. For more information, see Associating Coupon Codes With a SuitePromotion.

  12. Enter usage limits for this promotion. For more information, see Setting Usage Limits on SuitePromotions.

  13. Click Save. You can also do one of the following:

    • Click Save & New to save the form and create a new promotion.

    • Click Save & Copy to save the form and create a new promotion with the same data.

Order Promotion Example

Flat Rate Discount on an Order if Minimum Order Amount is Met

  • Description – Customers are eligible for a flat rate discount on any order over a certain value.

  • Tagline – $10 off your order, when you spend $50 or more!

What the customer needs to buy

The following table shows how to set up the Buy conditions for this type of promotion.

Field

Value

Buy Anything

Clear

Spend a minimum order amount or buy specific items

Select

Minimum Order Amount

50.00

Specific Items

Clear

Item

What the customer will get

The following table shows how to set up the Get conditions for this type of promotion.

Field

Value

Discount Type

Flat

Discount Rate

10.00

Examples of the discount provided

The following table shows examples of the discount that this type of promotion provides when various quantities of items are added to a transaction.

What the customer buys

Price before discount

Discount

Price after discount

1 T-shirt, 1 dress

$30

$30

2 T-shirts, 1 dress

$40

$40

3 T-shirts, 1 dress

$50

$10

$40

6 T-shirts, 2 dresses

$100

$10

$90

For many more SuitePromotions examples, please see the SuitePromotions Examples document.