Creating Item Promotions

 

 

You can create item promotions that give customers discounts on specific items in a transaction.

To create an item promotion:

  1. Go to Lists > Marketing > Promotions > New.

  2. Select Item Promotion from the SuitePromotions category.

  3. Enter a name and description for this promotion.

  4. Check the Inactive box if you want to make the promotion inactive but not deleted. If this box is checked the promotion will not be available for selection on a transaction.

  5. Enter a start date and an end date for this promotion.

    After the end date, the promotion will no longer trigger discounts, and will no longer appear in the list of available promotions.

  6. Select the combinability options for this promotion. For more information, see SuitePromotions Further Settings.

  7. Check the This promotion can be automatically applied box if you want this promotion to be automatically applied to transactions.

    In the Discount Item for Accounting field, select the discount item you want to assign to this promotion. The account on the discount item is impacted by the promotion’s discount. This field is mandatory but only required for accounting purposes.

  8. Enter the Buy conditions for this promotion. For more information, see What the Customer Needs to Buy.

  9. Enter the Get conditions for this promotion. For more information, see Item Promotion Get Conditions.

  10. Enter coupon code details for this promotion. For more information, see Associating Coupon Codes With a SuitePromotion.

  11. Enter usage limits for this promotion. For more information, see Setting Usage Limits on SuitePromotions.

  12. To create new discount items, go to Lists > Accounting > Items > New (Administrator). Click Discount.

  13. Click Save. You can also do one of the following:

    • Click Save & New to save the form and create a new promotion.

    • Click Save & Copy to save the form and create a new promotion with the same data.

Item Promotion Example

Buy One, Get One Free (BOGO)

  • Description – Customers are eligible for a 100% discount on an additional item when they buy at least two of that item.

  • Tagline – Buy 1 T-shirt and get 1 T-shirt for free! Or Buy 2 for the price of 1!

  • Small print – Discount applied to the cheapest T-shirt or T-shirts.

View the How to Create a Buy One Get One Free SuitePromotion video

What the customer needs to buy

The following table shows how to set up the Buy conditions for this type of promotion.

Field

Value

Buy Anything

Clear

Spend a minimum order amount or buy specific items

Select

Minimum Order Amount

Specific Items

Select

Item

T-shirt

Item Quantity

1

Repeat Discount Incrementally

Select

What the customer will get

The following table shows how to set up the Get conditions for this type of promotion.

Field

Value

Discount Type

%

Discount Rate

100.00

Items to be discounted

T-shirt

Apply discount to

Cheapest Discountable Item

Examples of the discount provided

The following table shows examples of the discount that this type of promotion provides when various quantities of items are added to a transaction.

What the customer buys

Price before discount

Discount

Price after discount

1 T-shirts

$10

$10

2 T-shirts

$20

$10 ($10 off the cheapest T-shirt)

$10

3 T-shirts

$30

$10 ($10 off the cheapest T-shirt)

$20

6 T-shirts

$60

$30 ($10 off each of the three cheapest T-shirts)

$30

For many more SuitePromotions examples, please see the SuitePromotions Examples document.