Setting Customer Eligibility on SuitePromotions

The Audience subtab is where you select which customers are eligible for the promotion. You can specify if the promotion is available to:

  • Everyone – select this option to set no restrictions on which customers are eligible for the promotion.

  • Specific Customers – select this option to limit eligibility for the promotion to specific customer categories, marketing campaigns, or both. You can define new categories and assign customers to them as required.

To limit eligibility for a promotion to a specific customer category:

  1. Make sure you have defined your customer categories and that your customers are correctly assigned to them, or that you have defined your marketing campaign and associated this promotion.

  2. On the Audience subtab select the Specific Customers option.

  3. Enter each customer category name in the Customer Category field.

For more information on how to create customer categories, see the help topic Customer Category.

To limit eligibility for a promotion to a specific marketing campaign:

  1. Make sure you have defined your marketing campaign and associated this promotion with the campaign.

  2. On the Audience subtab select the Specific Customers option.

Note

You do not need to enter the details of the marketing campaign here. The marketing campaign is associated with the promotion by including it’s coupon code in the marketing template.


For more information on how to set up marketing campaigns, see Promotions and Marketing Campaigns.