Creating Tiered Promotions

To create a tiered promotion, you need to:

  1. Create tiers to define the promotion criteria. See Creating Tiers.

  2. Add discounts to the tiers. See Adding Discounts to Tiers.

If you use the Multiple Currencies feature, and you want to base your tiers on multiple currencies, you must make sure that each tier includes a price in each of those currencies. If your promotion discount is in the form of a currency amount, you must include an amount for each of the currencies you used to define your tiers.

Creating Tiers

To create a tier:

  1. Check the Create Tiers box on the promotion record.

  2. Click the Eligibility subtab and add order criteria to define your tiers. Tiers can be defined by the number of units sold or by currency amounts.

    Important

    Adding a large number of eligible items to a tiered promotion can result in an error. Use a saved search instead of adding items manually. For more information regarding saved searches, see the help topic Saved Searches.


  3. To define multiple currency amounts for your first tier:

    1. Enter the first currency amount and select the currency.

    2. Click Add Another to add an amount in a different currency for this tier.

    3. Repeat these steps for each currency you use to define this tier.

  4. After you have added all of the currency amounts for the first tier or item quantities, click the add icon next to the tier to create an additional tier. A promotion can have up to 10 tiers.

    Note

    Promotion tiers must be created in increasing order. If you define your first tier using currency amounts, every other tier must include amounts in each of the currencies you used for the first tier.


  5. When you have added the tiers, click Save in the popup.

    Your tiers display on the Order subtab.

Adding Discounts to Tiers

To add a discount to a tier:

  1. Click the Discount subtab.

  2. In the Add Item Discount field, choose how to define your discount. The tiers you created on the Eligibility subtab are shown.

    Important

    Adding a large number of eligible items to a tiered promotion can result in an error. Use a saved search instead of adding items manually. For more information regarding saved searches, see the help topic Saved Searches.


  3. If you are creating an Item-Based or Buy X, Get Y promotion, note the following:

    • Check the Apply Discount to Highest Valued Item box to apply the discount to the most expensive item in the order. Clear this box to apply the discount to the least expensive item on the order. This setting affects only those promotions with defined unit limits.

    • Check the Exclude Items box to apply the promotion and discount to all items on the order, except those you select here. This option is useful when you have a large number of products on sale, and you want to exclude only a few items from the promotional discount.

    • Choose Limit in the Select Items popup window. Set the maximum number (units) of items you are offering the discount on.

  4. Choose whether you are entering the promotion discounts as currency amounts or percentage discounts.

  5. Enter the discount you are offering for each tier.

    If you are entering currency amount discounts, you must enter a currency amount for each tier you defined on the Eligibility subtab. If you do not enter a discount amount for a certain currency, no discount is applied on an order in that currency, even if the order qualifies for that tier.

  6. When you have entered discounts for each tier, click Save.

    The discount for each tier is listed on the Discount subtab.

  7. Click Save.

Note

You cannot create tiered promotions for Buy X, Get Y promotions.


To make a change to a promotion's tiers, click Edit next to the list of tiers on the Eligibility or Discount subtab. If you change the tiers on the Eligibility subtab, you must re-enter the discounts for each tier.