Check the Gift Certificate Value in the Web Store

This topic applies to

Applies to

SuiteCommerce Web Stores | Aconcagua

The SuiteCommerce Gift Certificate Value Check extension lets you add a predefined page where gift certificate recipients can check the balance of their gift certificates without having to log into the account area.

Shoppers can check the status of gift certificates by entering the gift certificate code in the field. They can view the gift certificate’s remaining value and the expiration date, if applicable. If the gift certificate has expired, a message is displayed to the user indicating the expiration date.

Important

SuiteCommerce extensions are only available if they are provisioned and set up in your account. For more information, see NetSuite Extensions.


Gift Certificate Value Check Page

By default, the Gift Certificate Value Check page is set up to use a standard path and text. However, you can change both the path and the text. The path to access your gift certificate check page is ” http://<yourwebsitedomain.com>/gift-certificate-balance".

To change the Gift Certificate Value Check page path:

  1. Go to Setup > SuiteCommerce Advanced > Configuration.

  2. Select the site that you want to configure from the Select Website list.

  3. Select the specific domain that you want to configure from the Select Domain list.

  4. Click Continue.

  5. Click the Extensions tab.

  6. In the Gift Certificate Value subtab, enter the path you want for the Gift Certificate Value Check page in the Path field.

  7. Click Save.

To change the text on the Gift Certificate Value Check page:

  1. Go to Setup > SuiteCommerce Advanced > Configuration.

  2. Select the site that you want to configure from the Select Website list.

  3. Select the specific domain that you want to configure from the Select Domain list.

  4. Click Continue.

  5. Click the Extensions tab.

  6. In the Gift Certificate Value Check subtab, customize the text to be displayed on your Gift Certificate Value Check page.

    The text that you can change and the default values are shown in the table below.

  7. Click Save.

Field

Description

Header

Specifies the text displayed at the top of the page.

Default value: Gift Certificate Value Check

Label

Specifies the text displayed above the certificate code entry field.

Default value:  Enter a Gift Certificate code

Placeholder

Specifies the value shown in the field.

You can use the placeholder text to help users to enter the correct code format. Default value: ABCD1234

Button Text

Specifies the text shown on the submit button.

Default value: Check Balance

Field Help

Specifies the text displayed when users click the information icon.

Default value: Enter the Gift Certificate code found in your email.

Field Min. Length

Determines the minimum number of characters to be entered for the certificate code.

Field Max. Length

Determines the maximum number of characters to be entered for the certificate code.

Invalid Code Error

Specifies the error message shown when shoppers enter a code that doesn’t exist.

Default value: You have entered an invalid code. Please try again.

Expired Code Error

Specifies the error message shown when users enter a code for a gift certificate that has expired.

Default value: Your gift certificate code has expired.

Inactive Code Error

Specifies the error message shown when users enter a code for a gift certificate that has not been activated or when the sales order for the gift certificate has not been billed.

Default value: You have entered an inactive code.

Missing Code Error

Specifies the error message shown when users do not enter a code.

Default value: Please enter a valid gift certificate code

Remaining Value Label

Indicates the remaining value of the gift certificate.

Default value: Remaining Value

Gift Certificate Code Label

Indicates the gift certificate code.

Default value: Gift Certificate Code

Past Expiration Date

Indicates an expiration date that occurs in the past.

Default value: Expired on

Future Expiration Date

Indicates an expiration date that occurs in the future.

Default value: Expires on

Link Text

Indicates the link to let users check another gift certificate.

Default value: Check another Gift Certificate

Link to the Gift Certificate Value Check Page

You access the Gift Certificate Value Check page by adding the path entered in the Path field in the Configuration record to your website domain (the default value is ”gift-certificate-balance").

You can add the page URL as a link in your website footer using Site Management Tools. For more information on how to add a hyperlink to your website footer using Site Management Tools, see Adding Text to an Area.

Alternatively, you can add the page URL as a link directly in your website’s footer by using the SuiteCommerce Configuration record.

To add the Gift Certificate Value Check page to your website footer

  1. Go to Setup > SuiteCommerce Advanced > Configuration.

  2. Select the site that you want to configure from the Select Website list.

  3. Select the specific domain that you want to configure from the Select Domain list.

  4. Click Continue.

  5. Click the Layout tab.

  6. In the Footer subtab:

    • in the Text column, enter “Gift Certificate Balance”, for example.

    • in the URL column, enter the absolute URL of your Gift Certificate Value Check page; for example, “http://www.example.com/gift-certificate-balance".

  7. Click Save.