Records and Fields Available in Website System Email Templates

This topic applies to

Applies to

SuiteCommerce Web Stores

The following table lists all the records and synthetic fields that are supported in the Text Editor field on the System Email Templates page and in template files you create and attach there. In addition to the synthetic fields, you can also use the standard record fields belonging to the listed records. System email templates use the same record, field, and sublist IDs that are used in SuiteScript. Refer to the SuiteScript Records Browser for a complete list of these IDs. For more information about the sublists and synthetic fields supported for website system email templates see the help topic Web Site Notification Fields.

Record

Field

Available for Email Type

Web Site

customerCenterUrl

  • Order Received

  • Order Approved

  • Order Cancelled

  • Order Fulfilled

  • Download Available

  • License Code

  • Gift Certificate

  • Gift Certificate Confirmation

  • Password Recovery

  • Checkout Errors

  • Registration Confirmation

url

domain

downloadLink

  • Download Available

  • License Code

recoveryPasswordUrl

Password Recovery

errorTicket

Checkout Errors

cartContents

Sales Order

trackingLink

  • Order Received

  • Order Approved

  • Order Cancelled

  • Order Fulfilled

overviewTable

licenses

License Code

Cash Sale

licenses

License Code

Item Fulfilment

trackingLink

Order Fulfilled

overviewTable

The following synthetic fields are not associated with a record but are available for use in system email templates for web stores:

Field

Usage

Available for Email Type

itemurls

Provides the URL of the item detail page.

Usage format:

${itemurls[item.internalId]}

  • Order Received

  • Order Approved

  • Order Cancelled

  • Order Fulfilled

  • Download Available

  • License Code

  • Gift Certificate

  • Gift Certificate Confirmation

  • Password Recovery

  • Checkout Errors

  • Registration Confirmation

itemimages

Provides the URL of the item image.

Usage format:

${itemimages[item.internalId]}

Note

When you use either of these fields, replace item.internalId with a valid item internal ID from your NetSuite account. This could be in the form of a constant number or a field containing the internal ID of the item, for example, itemline.item.internalId. For a usage example, see the Standard Web Site Order Received email template.