Working with Sales Associates in SCIS Fallback

This topic applies to

Applies to

SuiteCommerce InStore


In Fallback, sales associates operate as they do in SCIS online. However, SCIS Permissions which you may have applied to restrict certain operations in SCIS online are not supported in Fallback. For example, SCIS Permission restrictions on custom discounts are not supported. Sales associates can apply a discount of any value without manager approval.

In general, SCIS Permissions are not supported in Fallback. Note that SCIS permissions are not enforced for the following operations:

  • Deleting a transaction

  • Voiding a line

  • Payment Methods

  • 100% discount


    Only custom discounts are supported in Fallback.