Gift Wrap & Message

This topic applies to

Applies to

SuiteCommerce Web Stores

The SuiteCommerce Gift Wrap & Message extension lets you offer gift wrap options in your web store and allow users to add personalized messages to their orders. You can:

  • create multiple gift wrap items, organizing your options by size, color, and type

  • determine items to be gift wrapped and the gift wrap options to be used

  • display gift wrap colors and images in the web store

  • customize the messages displayed to users

Important

SuiteCommerce Extensions are only available if they are provisioned and set up in your account. For more information, see NetSuite Extensions.


Gift options are displayed in the product detail page and in the cart summary. Users see a link to add gift wrap below the product options. When they click this link, the gift wrap options available for the product are shown. You can include gift wrap options as images or text, and a description. The gift wrap price is displayed.

You can set up different gift wrap variations for each item or a single gift wrap option for all items. Items only display the gift wrap options that can be used.

You can also allow users to add a personalized message to their order. They can enter their name, the recipient’s name and add a personalized text message. You can then print the message and attach to the order’s packing slip.

To set up gift wrap options in your web store, you need to perform the following steps:

  1. Install and set up the extension

  2. Add gift wrap fields to the website setup

  3. Create gift wrap items

  4. Assign gift wrap options to web store items

  5. Customize gift wrap text (optional)

Installation

SuiteCommerce Gift Wrap & Message is an extension SuiteApp. It needs to be installed and activated.

To install the SC Gift Wrap & Message SuiteApp:

  1. In NetSuite, go to Customization > SuiteBundler > Search & Install Bundles.

  2. In the Keywords field, enter the Bundle ID or ‘gift wrap’ and click Search.

  3. Verify that the SC Gift Wrap & Message SuiteApp is returned in the search and select it.

  4. Review the SuiteApp details and then click Install.

For more information on how to activate the SuiteCommerce Gift Wrap & Message extension, see Activate Themes and Extensions.

Add Gift Wrap Fields to the Website Setup

To check whether an item can be gift wrapped and the gift wrap options applicable, you need to add the gift wrap fields to the detail field set for your website. You also need to add the gift wrap item to the facet fields to hide the gift wrap items from your web store search.

To add the gift wrap fields to the setup:

  1. Go to Setup > SuiteCommerce Advanced > Set Up Web Site.

  2. Navigate to the Field Sets tab.

  3. In the Fields Included in the Field Set field for the details Field Set ID, add the following fields:

    • Gift Wrap Options (custitem_ns_sc_ext_gw_options)

    • Can Be Gift Wrapped (custitem_ns_sc_ext_gw_iswrappable)

  4. Click Add.

  5. Navigate to the Search Index tab, to Facet Fields subtab.

  6. Select Gift Wrap Item in the Facet Field Name dropdown field and click Add.

  7. Save the website setup record.

Create Gift Wrap Items

Gift wrap items represent the different gift wrap options you make available to users in your web store.

You can create gift wrap items as inventory or non-inventory items. If you want to offer a range of options (such as colors, sizes, and patterns) for a gift wrap category, you do this by creating a matrix item. For example, if you want to offer gift wrap boxes in various colors, you create the box as the parent matrix item and create the various colors as child matrix items. You should create a new matrix item per wrap variation. For example, one matrix item for standard wrapping & colors and a second matrix item for premium wrapping.

To create a gift wrap item:

  1. Go to Lists > Accounting > Items > New.

  2. Set up the gift wrap as an item for the web store.

    You should enter information in the following fields:

    • Item name

    • Item price

    • Display name

    You can add up to 30 characters as a description for the gift wrap in the Web Store Description field. This is displayed beside the gift wrap option in the web store.

    For more information on setting up items for your web store, see Item Setup for SuiteCommerce.

  3. In the Web Store tab, select the Display in Web Store box.

  4. Attach images to display in the web store for the gift wrap item.

    For example, if you offer different gift wrap patterns, you can display a sample of the wrap. See Product Images.

  5. Navigate to the SuiteCommerce Extensions tab, to the Gift Wrap subtab.

  6. Check the Gift Wrap Item box.

  7. Click Save. If you create a Matrix Item, click Create Matrix.

Assign Gift Wrap Options to Web Store Items

Gift wrap options are determined at item level. You assign all options that can be used for the item in the Item record.

To select the gift wrap options for an item:

  1. Go to Lists > Accounting > Items > New.

  2. Navigate to the SuiteCommerce Extensions tab, to the Gift Wrap subtab.

  3. Check the Can be gift wrapped box.

  4. In the Gift Wrap Options box, select all gift wrap options that can be used for the item.

  5. Click Save. If the item is a matrix item, click Update Matrix.

Customize Gift Options Text

The SuiteCommerce Gift Wrap & Message extension includes default text for the gift wrap options that are displayed in your web store. You can customize the text in the SuiteCommerce Configuration record.

The text fields for Gift Wrap & Message are the following:

Field

Description

Title - Gift Options

Title displayed above the gift options on the product page.

Default value: Buying a gift?

Product Page - Loading

Message displayed when loading the gift options for the item.

Default value: Loading...

Product Page – Loading Error Text

Message displayed when an error occurred while loading the gift options for the item.

Default value: Gift Wrap options failed to load. Please retry.

Add Gift Wrap Button Label

Text displayed on the button to view gift wrap options. This field is required.

Default value: Add Gift Wrap

Description - Gift Options

Text displayed to describe the gift wrap options.

Default value: We'll add a gift message to the packing slip and hide the prices.

Price Label - Gift Options

Label to indicate the price of the gift wrap option. Use the {{price}} placeholder to replace the value.

Default value: Price: {{price}}

Default Wrap Item - Gift Options

Select the default gift wrap item to be used for items where no gift wrap has been specified.

If you do not specify a default gift wrap, the first gift wrap option for the item is taken.

Show Message Section

Check this box if you want to allow users to add personalized messages to their gift order.

Section Label - Message

Text to describe the personalized message area.

Default value: Add a personalized gift message to your order!

Sender Label - Message

Text used to indicate the field where the user enters the sender’s name.

Default value: From:

Recipient Label - Message

Text used to indicate the field where the user enters the recipient’s name.

Default value: To:

Message Area Label - Message

Text used to described the personalized message field.

Default value: Add Gift Message:

Remove Gift Button Label

Text displayed on the button to remove the gift wrap options on the product page. This field is required.

Default value: Remove Gift Wrap

Gift Wrap Info - Cart Summary & Checkout

Text indicating that gift wrap items are counted in the cart’s item total.

Default value: Gift wrap included in the item count.

Gift Wrap Info - Cart Lines

Text used in the cart to indicate the gift wrap options selected.

Default value: Gift Wrap:

Gift Wrap Value – Cart Lines

Text used in the cart to indicate the total for the gift wrap options selected. Use the {{name}} and {{price}} placeholders for the gift option name and price, respectively.

Default value: {{name}} {{price}}

To change the gift wrap default text:

  1. Go to Setup > SuiteCommerce Advanced > Configuration.

  2. In the SuiteCommerce Configuration record, navigate to the My Extensions tab.

  3. On the Gift Wrap & Message subtab, customize the text as required.

  4. Click Save.

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