Newsletter Sign Up

This topic applies to

Applies to

SuiteCommerce Web Stores

 

 

The SuiteCommerce Newsletter Sign Up extension lets you add a newsletter subscription form to your website using Site Management Tools. You can:

  • Choose whether you want to display the email address field only or show first and last name fields.

  • Decide the appearance of the form and add a link to a privacy policy.

  • Customize the error and warning messages that you display to visitors when they subscribe.

The SuiteCommerce Newsletter Sign Up extension is available for SuiteCommerce, and for the Aconcagua Release of SuiteCommerce Advanced and later. If you are implementing the Aconcagua Release of SuiteCommerce Advance, you must disable the Newsletter feature implemented in the core source code. See Disable the Newsletter Form.

Important

SuiteCommerce extensions are only available if they are provisioned and set up in your account. For more information, see NetSuite SuiteCommerce Extensions.


To use the SuiteCommerce Newsletter Sign Up extension, you must have already completed the following tasks:

  • Set up your SuiteCommerce site for the Newsletter subscription process. See Set Up Newsletter.

  • Install and activate the SuiteCommerce Newsletter Sign Up extension. See Themes & Extensions.

You can add a newsletter sign up section to multiple areas on your website using Site Management Tools. For more information on how to use SMT, see SMT Overview.

To add a newsletter sign up to the website:

  1. Go to the page where you want to add a newsletter sign up form.

  2. Click Add on the Site Management toolbar.

  3. Drag the Newsletter Sign Up content type to the page.

    Note

    If you do not see this content type, check that the extension has been installed and is active. Click the Settings button on the Site Management toolbar to access the Content Manager. Drag the content type from the Inactive Content Types list to the Active Content Type list.


    You can drag the Newsletter Sign Up content type to multiple areas on the page:

    • If you drag it to an area marked as all pages, then the content displays on any page that contains that area.

    • If you drag it to an area marked as page type, then the content displays on any page of that type.

    • If you drag it to an area marked as this page, then the content displays only on the page that you add it to.

  4. In the General tab:

    1. Use the Name field to enter a description of your new content.

      See Content Tags and Filter Tools.

    2. Set the content visibility options.

      See Visibility Dates.

    3. In the Header field, enter the text you want to display at the top of the section.

      This is a required field. The default value is Subscribe to our newsletter.

    4. In the Subtitle field, enter the text you want to display below the header.

    5. Select the Show First Name Field and Show Last Name Field boxes to display a separate input fields to collect the user’s first name and last names.

      By default, only the email address field is shown. If you select either of these boxes, the user must enter a value in the corresponding field.

    6. If you select the Show First Name Field and Show Last Name boxes, enter the placeholder text you want to display in the field as a hint for shoppers in the First Name Hint and Last Name Hint fields.

      These fields are optional. The default values are First Name and Last Name.

    7. In Button Text, enter the text you want to display on the submit button.

      A default text Subscribe is provided.

    8. In Newsletter Layout, select the positioning of the input fields and button.

      If you select Vertical, the input fields and button are stacked on top of each other. If you select Horizontal, the input fields and button are displayed on the same line. In mobile screens, the layout is always vertical.

    9. Check Hide Background box if you do not want to display the background color.

      You can use this option when your theme contains a background that makes it difficult to view the fields.

    10. Use the Privacy Policy Link and Privacy Policy Label fields to add a link to a page with information on personal data protection.

      This is particularly important for GDPR compliance. If you leave the Privacy Policy Link field blank, no link is displayed.

    11. Use the Tags field to enter keywords that help you filter your content in the Review Changes list.

      See Content Tags and Filter Tools.

  5. Customize the notification messages.

    In the Messages tab, default error and warning messages are provided. You can override these notifications by entering text in the following fields:

    • Empty First Name Field: Displayed if the user leaves the first name field blank.

    • Invalid First Name: Displayed if the user enters more than 32 characters in the first name field.

    • Empty Last Name Field: Displayed if the user leaves the last name field blank.

    • Invalid Last Name: Displayed if the user enters more than 32 characters in the last name field.

    • Empty Email Address Field: Displayed if the user leaves the email address field blank.

    • Invalid Email Address Field: Displayed if the user enters an incorrect email address format.

    • Opt–In Confirmation: Displayed when the user is successfully subscribed to the Newsletter and the Global Subscription status is updated as Soft Opt–In.

    • Already Opt–In: Displayed if the user is already subscribed to the newsletter.

    • Confirmed Opt–Out: Displayed if the Global Subscription Status on the Lead or Customer record associated with the email address is confirmed opt-out.

    • Unexpected Error: Displayed when an error occurs in the subscription process

    For more information on the newsletter subscription process, see Email Subscription Overview.

  6. Click Save.

If you have not published the newsletter sign up content and you decided to remove it, you can discard it. If you have already published the newsletter sign up content, you can remove it directly from the page where it is located. For more information on the differences between discarding or expiring content, see Discard Content Vs Expiring Content.

To discard the newsletter sign up box:

  1. Go to the Review & Publish Changes list.

  2. Select the Newsletter Sign Up content in the list.

  3. Click Discard.

  4. Click OK.

To remove the newsletter sign up box:

  1. Go to the page that contains the newsletter sign up content you want to remove.

  2. Click the Newsletter Sign Up box.

    This highlights it and displays the content controls.

  3. Click Remove.

  4. Click OK.

To change the privacy policy link:

  1. Go to the page that contains the newsletter sign up content.

  2. Click the Newsletter Sign Up box, and then click the Settings button.

    This displays the Newsletter Sign Up Settings in the side panel.

  3. In the Privacy Policy Link field, enter the URL to the new privacy policy statement.

  4. Click Save.