View the Feed Status

This topic applies to

Applies to

SuiteCommerce | SuiteCommerce Advanced


SuiteCommerce Product Feeds includes an overview of your product and promotion feeds. To access the Feed Status page, go to Lists > Feeds > Status.

You can check the generation status of product and promotion feeds, synchronize Google categories, and view information on the processes run to cache information about website items.

Web store item details such as the item’s in-stock status, whether an item is a matrix item, the URL component for the item, and the URLs of the images associated with the item are cached when you install SuiteCommerce Product Feeds for the first time or when you update the SuiteApp.

SuiteCommerce Product Feeds automatically checks the item details every 15 minutes to detect any additions or updates made to the item details already in cache. You can view when a check was last performed in Cache Update End. An optimized rebuild process is run automatically every 2 hours to detect any changes in existing information for items, and the item details for any items that have been added or removed from the product inventory are updated in the cache.

You can trigger the item caching process manually by clicking Rebuild Item Cache. The item cache is cleared, and then fully rebuilt. For more information on the item caching process performed by SuiteCommerce Product Feeds, see Product Feed Overview.

If a feed generation fails or results in an error, the previous, successful feed output is retained until the next time the feed is generated successfully.

With Feed Status, you can synchronize Google product categories. When you click Sync Google Categories, the product feed generator obtains the latest version of the Google product taxonomy for use in the Item record.

Feed Status also displays a list of the feed generation tasks performed for product feeds and promotion feeds on the Product Feed Generation History and Promotion Feed Generation History subtabs, respectively. The Caching History subtab contains a log of all caching jobs performed. The generation history subtabs display the following information:

  • feed type

  • website domain

  • creation date

  • generation start date and time

  • generation end date and time

  • generation status

If you click View, you can view the associated Product or Promotion Feed record.