Cash Drawer Management for Fallback

This topic applies to

Applies to

SuiteCommerce InStore

Sales submitted in Fallback are tracked in a Fallback cash drawer bank account. The Fallback cash drawer account is automatically created in the chart of accounts during the consolidation process. One Fallback cash drawer account is created for each location in the NetSuite system. The following diagram shows two locations, Embarcadero Store and SoMa Store. Each location has its own Fallback cash drawer account.

Fallback Cash Drawer and SCIS Cash Drawer

In SCIS, a register or physical cash box is associated with one cash drawer account. The register or physical cash box is represented in NetSuite as a custom record called SCIS Cash Drawer.

The following diagram shows the Embarcadero store location, where Cash Drawer A, in the chart of accounts is associated with Register 1. While, Cash Drawer B, in the chart of accounts is associated with Register 2. It also shows transactions entered in SCIS, plus a transaction entered in Fallback.

When working in Fallback, a transaction submitted from any register is allocated to the Fallback cash drawer for that location. Note the following key points in this example:

  • In SCIS, on Register 1, a sales associate sold two T-shirts for $40 and a pair of jeans for $80.

  • In SCIS, on Register 2, another sales associate sold one T-shirt for $20.

  • While in Fallback, one pair of jeans was sold for $80.

    (This sale could have been entered from either Register 1 or Register 2. While in Fallback, a transaction entered on any register is allocated to the Fallback cash drawer account.)

When each sales associate closes their shift, the close shift operation only calculates transactions that occurred at each register. Transactions entered in Fallback are not considered in closing drawer or closing shift operations.

Important

The transaction entered in Fallback is not counted in the expected amount on the Close Shift screen for each register.


The following diagram shows Close Shift operations entered in SCIS by sales associates using Register 1 and Register 2.

Tracking Sales Transactions Entered in Fallback

To keep track of sales entered in Fallback, you must go to the chart of accounts in NetSuite, at Lists > Accounts. Then find the SCIS Fallback Cash Drawer account for each location running SCIS. The amount collected from sales transactions submitted in Fallback is displayed in the SCIS Fallback Cash Drawer account for that location.

The following table represents the balance in each cash drawer account based on the Close Shift screen in the diagram above.

Chart of Accounts

Account

Type

Balance

Cash Drawer A

Bank

120.00

Cash Drawer B

Bank

20.00

SCIS Fallback Cash Drawer Location 48*

Bank

80.00

*Note that the Fallback cash drawer uses the location ID in the account name.