Updating SCIS Mobile Certificates

This topic applies to

Applies to

SuiteCommerce InStore


An important administrative task when using SuiteCommerce InStore (SCIS), is maintaining the list of SCIS Mobile Certificates. When a certificate expires, an administrator must modify the corresponding SCIS Mobile Certificate record with an updated certificate fingerprint.


For a list of Mobile Certificates and Certificate Fingerprints, refer to SuiteAnswers.

You can tell that a mobile certificate has expired, when the SCIS for iOS app displays a warning message during the login process. Note that sales associates can ignore the expired certificate warning and continue working.

To update the certificate fingerprint:

  1. Login to NetSuite.

  2.  Go to Customization > List, Records & Fields > Record Types.

  3. Click Edit next to the host domain named in the warning message. For example, in the following screenshot, the Fingerprint for host domain, system.na1.netsuite.com must be updated.

  4. Under the Certificate Fingerprint field, enter the new Fingerprint.

  5. Click Save when you are finished entering a new Fingerprint.


After updating an SCIS Mobile Certificate record in NetSuite, log in to SCIS on the mobile device to refresh configuration settings.