Enabling Search Analytics in Your NetSuite Account

This topic applies to

Applies to

SuiteCommerce | SuiteCommerce Advanced | SuiteCommerce InStore


The Search Analytics feature is available to all Commerce web stores and SuiteCommerce InStore customers. By default, the Search Analytics feature is disabled in all NetSuite accounts. You can enable the Search Analytics feature at Setup > Company > Enable Features on the Web Presence subtab.


Before enabling the Search Analytics feature, ensure that the SuiteAnalytics Workbook feature is enabled. If you do not see the Analytics tab in the NetSuite navigation menu, enable the feature as described in Enabling SuiteAnalytics Workbook in Your NetSuite Account.

To enable the Search Analytics feature:

  1. Go to Setup > Company > Enable Features, and click the Web Presence subtab.

  2. Under Web Site check the Commerce Search Analytics box.

  3. Click Save.

When the Commerce Search Analytics feature is enabled, the commerce search activity data records are created with aggregated search activity data. However, you will only see the search data in the workbooks after few hours of enabling the Commerce Search Analytics feature.


When the Commerce Search Analytics feature is disabled, existing records remain in the database but new aggregations will not occur until the feature is enabled again.