Using Search Analytics to Analyze Top Search Queries

This topic applies to

Applies to

Commerce Web Stores

 

With Search Analytics, every search performed by a shopper in the web store is logged in the backend. When you enable the Search Analytics feature, a periodic task scheduler runs a scheduled task to aggregate the logged data into a NetSuite record: Commerce Search Activity Data. The aggregated search activity data is then organized in two workbooks. SuiteAnalytics Workbook is an analytical tool available in NetSuite. For more information on SuiteAnalytics Workbook, see the help topic SuiteAnalytics Workbook Overview.

Note

There is a 48-hour delay from the time the search activity data is logged to the time search activity data is aggregated. Therefore, the most recent data that you can view in each workbook is from two days ago.


Commerce Search Analytics uses the SuiteAnalytics Workbook feature to generate two standard workbooks:

The main purpose of these workbooks is to allow a merchandiser to get to the important search analytics data within a few clicks. Consider this search analytics data as a starting point for building advanced data visualizations. For information on creating visualizations from your search analytics data, see the help topics Workbook Charts and Workbook Pivot Tables.

Important

By default, only users with the Analytics Administrator permission can access the Commerce Search Activity: Top Searches and Commerce Search Activity: Top Searches with No Results workbooks. If you do not have this permission, you can only access the workbooks if another user with the Analytics Administrator permission shares them with you. For more information, see the help topic Sharing Workbooks. To access the workbooks, click the SuiteCommerce Top Searches (Beta) or SuiteCommerce Top Searches with No Results (Beta) link in the Standard Workbooks list on the Workbook Listing Page. For more information about the Analytics Administrator permission, see the help topic Analytics Administrator Permission.