Display Gift Certificates in My Account

This topic applies to

Applies to

SuiteCommerce Web Stores

The SC Gift Certificate Management extension lets you include a gift certificate section on shoppers’ My Account pages. Users can use this section to check the remaining balance of their gift certificates and store gift certificates in one place.

When a user orders a gift certificate, the extension checks if the recipient’s email address is associated with an account of your web store. If the recipient has an account, the extension automatically stores the gift certificate in the gift certificate section of the recipient’s account.

After storing a gift certificate, users can see the following gift certificate details:

  • Code number

  • Remaining balance

  • Expiration date

  • Sender

  • Date sent

  • Original amount

Note

This extension does not currently allow for the gift certificate section of My Account to appear on mobile devices. Mobile users can still use the gift certificate value check feature on a landing page.


Configure Gift Certificates in My Account

Use the SC Configuration record to enable gift certificate value check and storage on the My Account page. You can determine the feedback messages and appearance of the Gift Certificate Table in My Account.

To configure Gift Certificates in My Account:

  1. In NetSuite, go to Setup > SuiteCommerce Advanced > Configuration.

  2. Select the website and domain where the Gift Certificate Management extension is activated and click Configure.

  3. Navigate to the Extensions tab, Gift Certificate Advanced subtab.

  4. In the Gift Certificate My Account section, check the Enable Gift Certificates in My Account box to show Gift Certificates in the My Account application.

  5. Fill out the listed fields for each category, using the tables below as references.

  6. Click Save.

    My Account Fields:

    Field

    Description

    Page Title — My Account

    Sets the title for the My Account page.

    Available Balance Label — My Account

    Sets the label to display the available balance of a gift certificate.

    Table Fields:

    Field

    Description

    Title — Gift Certificate Table

    Sets the title for the gift certificate table.

    Description — Gift Certificate Table

    Determines the description for the gift certificate table.

    Code — Gift Certificate Table

    Sets the label for the gift certificate code column of the gift certificate table.

    Remaining Balance — Gift Certificate Table

    Sets the label for the remaining balance column of the gift certificate table.

    Expiry Date — Gift Certificate Table

    Sets the label for the expiration date column of the gift certificate table.

    Sender — Gift Certificate Table

    Sets the label for the sender column of the gift certificate table.

    Date Sent — Gift Certificate Table

    Sets the label for the date sent column of the gift certificate table.

    Original Amount — Gift Certificate Table

    Sets the label for the original amount column of the gift certificate table.

    Expired Label — Gift Certificate Table

    Determines the message to display in the remaining balance column of the gift certificate table when the gift certificate has expired.

    Copy Icon Help — Gift Certificate Table

    Determines the help message for the copy icon.

    Copy Confirmation — Gift Certificate Table

    Determines the confirmation message that appears when the gift certificate code is copied to the clipboard.

    More Details — Gift Certificate Table

    Sets the label to show more details of the gift certificate table in mobile versions.

    Less Details — Gift Certificate Table

    Sets the label to show fewer details of the gift certificate table in mobile versions.

    Messaging Fields:

    Field

    Description

    Code Saved to My Account

    Determines the message to display after a gift certificate code has been successfully saved. Message stays visible for five seconds.

    Duplicate Code in My Account

    Determines the message to display if a duplicate gift certificate code is entered.

    Expired Code Warning Message

    Determines the message to display if an expired gift certificate code is entered.

    General Warning

    Determines the message to display when there is an error with saving, loading, or deleting.