Product Reviews

This topic applies to

Applies to

SuiteCommerce Advanced


SuiteCommerce has Product Review capabilities available as standard functionality. Users can submit reviews for items and review ratings. These details are then displayed for each item on a website. Content from product reviews uses microdata markup so that search engines display review information for items in search results.

Getting Started

Before you begin with Product Reviews you must install the Reference Product Review Records SuiteApp. This SuiteApp contains all of the required custom records, lists, and fields needed to store and manage Product Reviews. These custom records can be modified as needed. For detailed information on installing the Reference Product Review Records SuiteApp, see Install Your Commerce Web Store Applications.

The following two Product Review custom records are installed at Customization > Lists, Records, & Fields > Record Types.

  • Product Reviews: This record is used to define the Product Reviews subtab under the SuiteCommerce Extensions tab on the Item record. When a shopper submits a review for an item on your website, the review is appended to this record.


    If modifying the Product Reviews record, do not edit or remove the Item ID and Item fields on the record. These fields are used in critical backend logic and should not be edited.

  • Product Reviews Attr. Rating: This record is used to define the Product Review Attr. Ratings subtab under the SuiteCommerce Extensions tab on the Item record. Here, product review attributes available on the web store can be defined. By default, three attributes can be set for any item: Price, Quality, or Durability. Additional attributes can be created.


Before you begin working with Product Reviews ensure that the following fields are included in your Field Set definitions. For more information on Field Sets see Define Field Sets.

  • Product Reviews Rating by Rate (Custom)

  • Product Reviews Rating (Custom)

  • Product Reviews Attribute Rating (Custom)

  • Product Reviews Count (Custom)

  • Product Reviews Attributes (Custom)