Correlated and related items create up-sell opportunities by displaying additional items to shoppers. Related items represent static item relationships that are defined on individual item records within NetSuite. These can be items that you want to promote or complementary items associated with the item in the shopping cart. For example, if you are selling a T-shirt, you may want to suggest a pair of pants or a sweatshirt.
Correlated items are dynamically created from the site statistics based on the shopper's buying behavior, such as the ratio of items added to the shopping cart versus those that were ultimately purchased. The list of correlated items is updated every 30 days.
In Commerce web stores, you can:
Customize the related items to be displayed
Display correlated and related items on the item’s Product Details and View Cart pages of your website
Define the correlation and lift thresholds to be used for calculating correlated items
Specify how many correlated and related items are displayed on your website