Setting Up Receipt Printers for SCIS

The SCIS for iOS application or SCIS for Windows application must be installed before completing receipt printer setup. To view a list of supported printers, read Receipt Printers. For more information on installing the SCIS for iOS or SCIS for Windows application, read SCIS for iOS and SCIS for Windows Applications.

SCIS renders printed receipts using the Advanced HTML/PDF Template feature in NetSuite. SCIS interacts directly with the printer. If you use AirPrint, your iOS device automatically recognizes accessible printers. If you use StarPrint, the SCIS for iOS application and SCIS for Windows application allows discovery of accessible printers.

To complete printer setup for SCIS, you must configure printer settings on the SCIS Settings custom record. Here you can choose to use automatic printing, so that receipt printing is automatically initiated when an order is submitted. You can also set the paper size for specific printers or use default paper size settings.

To set up printing for SCIS:

  1. Ensure that Printing Technology is properly set on the SCIS Mobile Device record, at Customization > Lists, Records & Fields > Record Types > SCIS Mobile Device.

  2. Go to Customization > Lists, Records & Fields > Record Types > SCIS Settings.

  3. Click Edit next to the SCIS Settings record you want to modify. Location-specific printing settings are applied to SCIS, based on locations, websites, and subsidiaries defined on the Filters subtab.

    Note

    SCIS sets default paper sizes that you can change as needed


  4. Click the Printing subtab. Here, you can enable the automatic printing capability, as well as define printer name and paper size for each printer.

  5. Set the following fields as needed:

    • Airprint Default Paper Size – (Required) Select the paper size. Accept the default setting if you do not use Airprint.

    • Star Default Paper Size – (Required) Select the paper size. Accept the default setting if you do not use a Star printer.

    • Epson Default Paper Size – (Required) Select the paper size. Accept the default setting if you do not use an Epson printer.

    • Auto-Print Sales Receipts – Check this box to print sales receipts automatically, when the sales associates submits an order.

    • Auto-Print Return Receipts – Check this box to print return receipts automatically.

  6. Click a sublist to set preferences for your printer.

    • SCIS Printing Settings (AirPrint)

      Important

      AirPrint is not supported on Windows devices.


    • SCIS Printing Settings (Star)

    • SCIS Printing Settings (Epson)

  7. Click New Printing Settings to enter the printer name and select the paper size.

    • Name – The Name of the printer should be exactly the same name that the printer already has set in the network.

      Note this example of a description based on supported printers: Star TSP650

    • Paper Size – Select the paper size. SCIS only supports the following:

      • For AirPrint: A4 or Letter.

      • For Star and Epson printers: 2 inches or 3 inches

      Important

      Do not enter new paper sizes.


  8. Click Save on the SCIS Settings record.