SCIS Store Pickup and Orders for Delivery

This topic applies to

Applies to

SuiteCommerce InStore

You can enter an order in SuiteCommerce InStore (SCIS), and then have the customer pick up the order at a different store location, or have items shipped.

Note

You a customer is required (enter name, street address, and email address) for a Store Pickup or Delivery order.


For information about adding notes to items in an order, read Adding Notes to Items and Transactions in SCIS.

To order an item for store pick up or delivery:

  1. Select a customer, or add a new customer.

  2. Add one item or more to the transaction.

  3. Click the Item Action menu under the item for Store Pickup, then click Order.

  4. Click Pickup.

    1. Select a store location where the customer can pick up the order.

    2. Click Order.

To order an item for delivery:

  1. Select a customer, or add a new customer.

  2. Add one item or more to the transaction.

  3. Click the Item Action menu under the item for delivery, then click Delivery.

  4. Select an existing address for the customer or click Add a new address. By default, SCIS uses the address defined in the customer profile.

    If you choose to add a new address, complete the following steps:

    1. Click Add a New Address.

    2. Enter values for each of the required fields. Required fields are those fields marked with an asterisk (*).

    3. Select the following options that apply (you can choose more than one):

      • This is a Residential Address – marks the address as a residential address for delivery purposes.

      • Default Billing Address – designates this address as the default billing address for this customer.

      • Default Shipping Address – designates this address as the default shipping address for this customer.

    4. Click Add.

  5. Select a shipping method.

  6. Click Order

After clicking Order, the following changes appear in the transaction:

  • The delivery icon appears below the item in the Cart. Click this icon to edit the shipping address if necessary.

  • The shipping charges are added to the transaction summary. Click the amount in the transaction summary to void shipping and handling charges.