Working with Gift Cards in SCIS

This topic applies to

Applies to

SuiteCommerce InStore

 

You can sell gift cards with SuiteCommerce InStore (SCIS). Gift cards are added to a transaction and paid for like other items. Gift cards can be redeemed later. You can sell a physical, plastic gift card, or a digital gift certificate (where the gift recipient receives an email that includes a gift message and the gift card authorization code).

See Paying with a Gift Card for more information on using a gift card as payment on a transaction.

To sell a gift card:

  1. Use the search bar or the QuickAdd bar to find the gift card item in SCIS.

  2. Click Add, to add it to the order.

  3. Swipe the gift card in a card reader to record the authorization code.

  4. Click Add.

The gift card appears in the transaction list. Customers can pay for the gift card like any other item. For more information, see Accepting Payments for Purchases in SCIS.

To sell a digital gift certificate:

  1. Use the search bar or the QuickAdd bar to find the digital gift card item in SCIS.

  2. Click Add, to add it to the order.

  3. Enter the gift certificate amount.

  4. Click Next.

  5. Enter the following information:

    • From – the person sending the gift certificate.

    • Recipient Name – the name of the person receiving the gift certificate.

    • Recipient Email – the email address of the recipient.

    • Auth Code – the authentication code of the gift certificate. This code may be automatically generated by SuiteCommerce InStore, depending on system configuration. You can use this code to search for the gift certificate after it is sold.

    • Message – (Optional) Add a message that appears on the digital gift certificate.

  6. Click Add.

    The gift certificate appears in the transaction list. Customers can pay for the gift certificate like any other item.

After purchase, an email message is sent to the recipient of the digital gift certificate. The email message includes the authorization code and the gift message (if a gift message was entered). The authorization code is also printed on the receipt.