Setting Up SCIS for Multiple Countries

This topic applies to

Applies to

SuiteCommerce InStore

To configure SuiteCommerce InStore (SCIS) for any country or region, you must complete some general setup in NetSuite, such as entering supported currencies, and entering prices for each currency on item records. You must also configure custom SCIS records appropriately.

Note

If you use Multiple Currencies in your account, an Administrator must ensure that the Currency permission exists on the SCIS Clerk role. For more information, read SCIS Clerk.


To assign multiple currencies to item records:

  1. Setup currencies in NetSuite. Follow general NetSuite setup instructions. For more information see, Multiple Currencies.

  2. Enter currency prices on item records.

    Note

    If you use multiple currencies, you must enter prices in your base currency in addition to other currencies you support.


    1. Go to Lists > Accounting > Items.

    2. Click Edit next to the item record you want to update.

    3. Click the Sales/Pricing subtab.

    4. Enter prices for additional currencies.

    5. Click Save.

To create new SCIS custom records for certain regions:

Follow these steps to create a new SCIS custom record as needed for each region.

  1. To create a new custom record, go to Customization > Lists, Records, & Fields > Record Types.

  2. Find the record type in the list.

  3. Click New Record.

  4. (Required) On the Filters subtab, select the appropriate Location, Website, and Subsidiary for each record.

  5. Make sure employee records have the same subsidiary and location as the SCIS website that supports a particular region. Go to Lists > Employees to view employee records and verify Subsidiary and Location settings. For more information, see Configuring Employee Records for SCIS.

Configuring SCIS Custom Records for Multiple Regions

It is important to ensure that the proper locations and subsidiaries are selected for each SCIS custom record. In some cases, you must create a new record to define settings for a particular region. Ensure that the proper locations and subsidiaries are selected for each of the following SCIS custom records:

  • SCIS Settings – Required for the following items:

    • Discounts

    • Shipping

    • Saved searches

    • Logo and background images

    • Settings for printing

    • Custom attributes

    • Customer settings

    • Settings for orders

    • QuickAdd bar

    • Transaction forms

    • Entry forms

    • Settings for email receipts

    • Sales reports

    Note

    You may need to create a new SCIS Settings record for certain settings that apply to a particular website, location, and subsidiary.


  • SCIS Quick Cash Denominations – Required to support various currency denominations. There should be an SCIS Quick Cash Denomination record to reflect denominations for each currency in which you transact.

  • SCIS Permission – Required for SCIS Clerk to access items. Ensure that you select the appropriate locations and subsidiaries on the Filters subtab.

  • SCIS Payment Method – Required for payment methods that are only valid for a particular locale. There should be an SCIS Payment Method record to reflect payment methods that apply to each currency in which you transact.

  • SCIS QuickAdd Group – Required for grouping items by locale. Ensure that you select the appropriate locations and subsidiaries on the Filters subtab.

  • SCIS QuickAdd Key – Required for items to display correct currency symbol and price. Ensure that you select the appropriate locations and subsidiaries on the Filters subtab.

  • SCIS Discount Reasons – Required to create a custom discount for subsidiary, website, and location. Ensure that you select the appropriate locations and subsidiaries on the Filters subtab.

  • SCIS Return Reason – Required so that return reasons can be filtered by subsidiary, website, and location. Ensure that you select the appropriate locations and subsidiaries on the Filters subtab.

Setting Filters on Custom Records

Click the Filters subtab on each custom record to select your settings.

Select a value for each filter that corresponds with the place where you want to support in SCIS. For example, if the SCIS Retail website, under the UK subsidiary in London supports the British Pound, then you would select London for SCIS Location, Retail for Website, and Parent Company : UK for Subsidiary. If you do not want to setup specific localizations, then check the Apply to All boxes.

Note

By default, the Filters are set to apply to all locations, websites, and subsidiaries.