Configure Newsletter

This topic applies to

Applies to

SuiteCommerce Web Stores

When a user submits an email address in the newsletter sign up form and no matching Customer or Lead records are returned, SuiteCommerce creates a new Lead record. The new Lead record is created using the Standard Customer Form as a default.

SuiteCommerce then sets this new record’s Global Subscription Status field to Soft Opt-In. However, NetSuite requires values in the record’s Name and Company fields. SuiteCommerce adds a generic first name, last name, and company name each time it creates a new Lead record. You configure the default values for these fields using the SuiteCommerce Configuration record.

Configuration properties are located on different tabs in the SuiteCommerce Configuration record, depending on your implementation. 

To configure properties for the Newsletter feature:

  1. Select the domain to configure at Setup > SuiteCommerce Advanced > Configuration.

  2. In the SuiteCommerce Configuration record, navigate to the My Extensions tab and the Newsletter Sign Up subtab.


    If you previously implemented the Newsletter feature as part of a SuiteCommerce theme built prior to the 2018.2 release of SuiteCommerce or the Aconcagua release of SuiteCommerce Advanced, the properties for this feature are located in the Legacy tab (Newsletter subtab).

    If you are implementing the Kilimanjaro release of SuiteCommerce Advanced and earlier, the properties are located in the Shopping Application tab (Newsletter subtab).

    You can only configure the Generic First Name, Generic Last Name, and Company Name properties. See Newsletter Subtab for details.

  3. In the Marketing Campaign for Lead Source field, select the marketing campaign you want to use to track lead sources.

    For more information, see the help topic Campaign Overview.

  4. Set the generic first name, last name, and company name properties as required.

  5. If you select the Create Leads as Company box, all new subscribers are created as company type leads.

    If you want new subscribers to be created as individual-type leads, clear the box. For more information, see the help topic Lead Management Overview.

  6. Save the SuiteCommerce Configuration record.