SCIS No Sale

This topic applies to

Applies to

SuiteCommerce InStore

Typically, the cash drawer opens automatically based on the payment method used on an order. However, sales associates can use the No Sale option in the SCIS User menu to open the cash drawer without a sales transaction. After the sales associate selects No Sale in the User Menu, he or she must choose a reason for opening the cash drawer.

Administrators must enable permissions for roles that are authorized to use the No Sale option, and roles that require manager override. Administrators must also define reasons for opening the cash drawer. Configure SCIS Open Drawer Reason custom records for this purpose.

To enable permission to use No Sale:

  1. Go to Customization > Lists, Records, & Fields > Record Types.

  2. Find SCIS Permission, and then click List in that row.

  3. Click Edit next to OPEN_CASH_DRAWER.

  4. In the Authorized Roles list, select the roles who are authorized to use No Sale.

  5. In the Require Authorization Roles list, select the roles that require manager override.

  6. Click Save.

Employees with authorized roles enter their SCIS Access Codes to allow employees that require authorization to open the cash drawer.

To configure SCIS Open Drawer Reason custom records:

  1. Go to Customization > Lists, Records, & Fields > Record Types.

  2. Find SCIS Open Drawer Reason and click List in that row.

  3. Click New SCIS Open Drawer Reason.

    1. Enter a Name for the reason. This name is what displays to the sales associate using SCIS.

    2. Choose the SCIS Location, Website, and Subsidiary where this open drawer reason should apply. You can also apply the record globally, by marking the Apply to All boxes.

The reasons you define appear in a list that displays when the sales associate selects the No Sale option in the SCIS User Menu. The cash drawer will not open until the sales has selected a reason.