Setting up Barcode Scanners for SCIS

You can use a barcode scanner with SuiteCommerce InStore (SCIS) whether you use an iOS or Windows tablet. This section includes detailed steps for setting up a scanner with SCIS for iOS, and pairing a scanner on a Windows device.

Important

Serial Port Profile (SPP) mode is required for using barcode scanners with SCIS.


Setting up a Barcode Scanner on an iOS Device

The SCIS for iOS application or SCIS for Windows application must be installed before completing barcode scanner setup. To view a list of supported barcode scanners, read Barcode Scanners.

The following procedure describes the basic requirements for pairing your bluetooth scanner for use with SCIS for iOS. Consult your manufacturer’s handbook for specific setup requirements of your scanner. SCIS for iOS includes native support for barcode scanner pairing.

To set up a barcode scanner for use with SCIS for Windows, read Pairing a Barcode Scanner for Use with SCIS for Windows.

To setup a bluetooth scanner for use with SCIS for iOS:

  1. Check to see if the scanner has already been paired to the device in the iOS settings menu.

  2. Click Settings > Bluetooth.

  3. Unpair the connection by tapping forget this connection on the iPad.

  4. Restore the scanner to its factory default setting by scanning the following barcode. After scanning, the barcode scanner will turn off. Refer to manufacturer’s instructions if you need more information.

  5. Power the scanner on.

  6. Place the scanner in iOS mode (or SPP mode) by scanning the following barcode. Refer to manufacturer’s instructions if you need more information.

    Important

    SuiteCommerce InStore for iOS supports the scanner in iOS or SPP Mode only. HID mode is not supported.


  7. In the iOS settings menu, establish a new pairing with the scanner.

  8. After the scanner has been paired, log in to the SCIS app.

  9. After logging in to the home dashboard of the app, you will receive an audible alert from the scanner to confirm connection.

Pairing a Barcode Scanner for Use with SCIS for Windows

The SCIS for Windows application must be installed before completing barcode scanner setup. The following procedure describes how to pair your barcode scanner for use with SCIS for Windows. Please consult your manufacturer’s handbook for the specific setup requirements for your device. SCIS for Windows includes native support for barcode scanner pairing.

The following procedure assumes you are using Socket-Scan 10 for Windows with a bar-code scanner supported by SCIS. View the List of Supported Peripherals.

To pair a barcode scanner for SCIS for Windows:

  1. Before you begin, exit SCIS and exit the SocketScan 10 application.

  2. Unpair the device.

    1. Power on the Scanner.

    2. Press and hold the trigger button, and press and hold the power button.

    3. After you hear 3 quick beeps, release both buttons.

  3. Remove the device from Windows Bluetooth settings.

  4. Restore the scanner to factory default settings by using the barcode in the manual.

  5. Use the barcode in the manual to set the scanner to SPP mode.

  6. Use the following steps to pair the scanner:

    1. Open SocketScan 10 for Windows.

      Note

      Do not use the Socket10 Settings application.


    2. If an error displays, “Com port in use,” then choose a different com port.

    3. Click SocketScan 10 for Windows in the tray and select Easy Pair.

    4. Click the Bluetooth button.

    5. Click Pair.

    6. You should get a long beep, and then the Windows Bluetooth utility should show that the scanner is connected.

  7. Exit SocketScan 10 for Windows.

  8. Launch SCIS.

  9. Log in.

  10. Scan a barcode.

After the scanner is connected, then you can scan barcodes and add items to the cart in SCIS.