Administrators can setup SCIS to support multiple languages. This is useful if you use SCIS in multiple retail locations where sales associates speak different languages. Sales associates can select the language of their choice in the User Menu. First enable the Multi-Language feature in your NetSuite account, select languages in NetSuite, and then select them on your SCIS website.
To setup SCIS to support multiple languages:
Ensure that the Multi-Language feature is enabled at Setup > Company > Enable Features.
Enable the languages that you want to show in SCIS. Do this in your NetSuite account first. Go to Setup > Company > General Preferences. On the languages subtab, select the languages you want to show in SCIS.
Select the languages on the SCIS website. Go to Setup > SuiteCommerce Advanced > Set Up Web Site.
Click Edit next to your SCIS website.
Click the Shopping subtab.
At the bottom of the page, click Languages. Mark the languages you want available online. Sales associates will be able to choose these languages in the SCIS User menu.