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Learn How to Develop an Extension for SuiteCommerce

This article applies to the development of extensions for SuiteCommerce. It has some applicability to custom content type development in general, which may be useful to SuiteCommerce Advanced developers using Kilimanjaro or newer.

In SuiteCommerce, you can't edit the source code of JavaScript and SuiteScript files like you can in SuiteCommerce Advanced. This is deliberate, as one of the selling points of SC is that site administrators get regular, managed updates, which wouldn't be possible if the code was being customized at the same level of an SCA site.

However, a SuiteCommerce site isn't just restricted to core functionality and customizations via the site management tools. No — we include the extensibility API, which allows you to add your own modular functionality packages. These are called extensions.

Even without using extensions, SCA sites can (and should!) make use of the extensibility API, and this is something we looked when we introduced the concept in Elbrus. Well, now, with the release of Aconcagua, we think the API has reached maturity and, along with the new extension manager and developer tools, can be relied on as the new paradigm of functionality development.

If you're brand new to the concept of the extension framework, I'd suggest taking a look at the primer Joaquín and I wrote, as well as the copious documentation we have on the subject. If you're ready to give it a go, then this tutorial will take you through the steps of a very basic bit of functionality.


For the purposes of this tutorial, I'm going to create a custom content type for the site management tools that adds a banner that goes on the product detail page, encouraging shoppers to buy ten lots of the orange variation of a particular product. When the user clicks it, it will select that variation and the quantity, encouraging them to add it to the cart.

Prepare Your Developer Environment

We need an environment in which to work. You cannot use one that you use for theme development, nor can you use a SuiteCommerce Advanced instance.

After doing the basic install of Node and Gulp, you'll need to grab the special extension developer tools from the filing cabinet.

Unzip the file and the folder will become a working directory for your extensions. Feel free to rename this parent folder to whatever you want — just don't modify the content files.

Change to this directory in your CLI and then run npm install to install the tools. When that's done, we can move on.

Start Extension Development

With your tools set up, you need to create a new extension to act as the baseline for development. To start this, use:

gulp extension:create

This command starts a process that asks you to make a series of decisions about the nature of your extension. Here are the values I'm setting for my module:

When the process completes, a dummy module is created. If you like, you can take a look at the source code for it to get a sense of what a CCT module can look like. We can, however, use it as the baseline for future development (ie, make it our version 1.0).

We also need an active theme before we start work on it. The theme will contain all of the Sass and HTML required to develop the extension locally.

To download the theme, run gulp extension:fetch and enter your account and site details when prompted.

After it's finished, you will find a folder for your theme in your workspace — don't edit these files, they're just here to be read only.

Rename Directories and Tidy Up

OK, so, following this tutorial while modifying the automatically generated files would be a bit frustrating, so what I'm going to suggest is that we 'tidy up' by just deleting all of the dummy files, so we can work from a clean slate.

Delete the contents of the SCCCTEncourage directory. Replace it with the following directory structure:


  • assets 
    • img
  • Modules 
    • SteveGoldberg.SCCCTEncourage.Encourage 
      • JavaScript
      • Sass
      • Templates

(You don't have to use my name, feel free to change it to yours or 'John Smith' or whatever; just remember to change it everywhere or else things might not work.)

With this blank canvas, we can begin to think about how our CCT will look code-wise.

Create the Entry Point File

Just like regular code modules, custom content types have entry point files. These are loaded when the module is called, and they initialize the rest of the code.

In JavaScript, create SteveGoldberg.SCCCTEncourage.Encourage.js.

It's here that we're going to make use of the product details component. This is a part of the extensibility API (you need to be logged into NetSuite to view these docs) that lets you add new functionality to the product detail page — keep in mind we have different components for different parts of the site, and each component (class) has different methods. The methods the API provide are crucial for the extension project as it greatly increases the confidence that we can have in our extensions being compatible across the sites that install them.

A second thing we want to do — have to do — is register our new module as a custom content type. To do this, we use the registerCustomContentType method on the CMS component by passing it the ID of our new CCT along with the name of the view.

However, while you may be familiar with each of these cases, you have to do things a little different when working with CCTs that rely on components.

Normally, in some non-CCT scenarios, we would pass the PDP component to a child view constructor like this example:

// Example
var pdp = application.getComponent('PDP');
var view_id = 'ProductDetails.Full.View';
, {
        childViewIndex: 1
      , childViewConstructor: function ()
          return new MyProductPriceView({pdp: pdp});

The thing is, we're not adding a child view this way; and the way we register a custom content type does not allow for constructors (ie the bit where we say return new MyProductPriceView({pdp: pdp});). In other scenarios, we could alternatively just pass the application object as a key/value pair and then use the component in the view — again, however, the registerCustomContentType does not accept key/value pairs other than id and view.

To solve this problem, we can do a simple thing: modify the prototype of the view and pass it the application object, and then pass the view to registerCustomContentType.

Thus, in SteveGoldberg.SCCCTEncourage.Encourage.js, put:

, [
, function
  'use strict'

  return {
    mountToApp: function mountToApp (application)
      EncourageView.prototype.application = application;

        id: 'cct_stevegoldberg_sccctencourage'
      , view: EncourageView

I think the first thing to note about this is the long namespacing for the module and the view. It follows the pattern of <VENDOR NAME>.<EXTENSION NAME>.<MODULE NAME>.<FILE NAME> and so on (we covered naming conventions in our best practices discussion).

The reason why we are including both a vendor name and extension name is because the namespacing issues you will have to confront are limited to solely your own site, they are ecosystem-wide. If you plan to distribute your extension to other NetSuite users then you'll run into problems if someone tries to install two different extensions that use the same namespace.

In our example, if we went with the much simpler name, like Encourage, then it's not inconceivable that another vendor in the ecosystem creates a module also named this. A site can't run code from separate modules if they share the same names.

The second part of the file is where we register the custom content type using the currently undefined view and an ID. The ID is important: it can be whatever you want but, again, note the namespace is ecosystem-wide, and that this will need to match identically the ID we use when we add the CCT into the UI. I have put some advice about this later on.

(As an aside, some people will say that modifying the prototype of the view before passing it is not best practice; however, we are limited in scope: we are modifying a type that we own and are only using in this instance. So, I disagree — but you do you.)

Create the View

We've referenced a view without even creating it first. Woah.

Before we move onto creating the backend records and fields we need, let's move onto the other crucial JavaScript file: the view. Again, more complex modules could have multiple views; they could also have models and collections, if we so wished, but for now we're keeping it simple with one.

In JavaScript, create SteveGoldberg.SCCCTEncourage.Encourage.View.js. In it, put:

, [
  , 'stevegoldberg_sccctencourage_encourage.tpl'
, function
  , encourage_tpl
  'use strict';

  return CustomContentTypeBaseView.extend({
    template: encourage_tpl

  , events: {
      'click [data-banner="encourage"]': 'setOptions'

  , install: function install (settings, context_data)
      this.pdp = this.application.getComponent('PDP');
      return this._install(settings, context_data);

  , setOptions: function setOptions()
      this.pdp.setOption(this.settings.custrecord_cctenc_col_key, this.settings.custrecord_cctenc_col_val);

  , contextDataRequest: ['item']

  , getContext: function getContext ()
      return {
        banner: 'img/' + this.settings.custrecord_cctenc_banner
      , alt_text: this.settings.custrecord_cctenc_alt

As you can see, there is a base view for custom content types, which forms the basis of all CCT views. It has familiar standard methods like template and getContext but with some additional ones specific to the nature of CCTs. The two crucial additions are the install and contextDataRequest methods.

The install method runs as soon as the content type is dragged from the SMT sidebar into the page, as well as when the shopper views a page the content is on. It is passed the settings the user enters (ie the custom fields we are yet to set up) as well as the context data, which is determined by what you set as the value for contextDataRequest. You can read more about these in the documentation or in my previous post about CCTs.

Note that you do not need to add an install method to your CCTs view every time, but only if you want to run additional code. When we extend the base CCT view like this and declare an install method, we are overwriting the one that's on the base view with our code. Now, if you look at the code for this method in your SCA code, you'll see that all it does is call the similarly named _install method. It is this method that contains all the code the view needs in order to actually install the view. By having this separation, you don't need to worry about overwriting important code because you can override the facade method and then add a call the actual method at the end.

Here's a simplfied example to illustrate what I mean:

return ({
  install: function install (a, b)
    return this._install(a,b)
, _install: function _install (a, b)

In a way, it's kinda like how we use the _.wrap method: override the existing method name, add in some of our own code, and then add the original code to the end. In our case, we're using it to add the PDP component to the view.

If you look at the setOptions method, you'll see why we want it: the PDP component has two very useful methods: setOption and setQuantity. The former is used to select an item option based on the key of the option and the value you want to select. In our example, I want to set the color to orange. To do this, I need to find out the ID of the item option I want to set and the ID of the color I want to set. However, as this functionality is something that could be distributed to other sites, there is the obvious possibility that they will want to find other uses for it and that those IDs will be different. Thus, we pull these values from the user defined settings when it's added to the page via the SMTs.

Similarly for the setQuantity method, we want this be customizable to suit the need of the banner, the user, the site, etc., so we also pluck this value from the settings object.

So, the question now becomes about we trigger these events to happen. Well, in our scenario we want to add in a banner that encourages the user to make this choice – add 10 orange items to the cart – so why not link the action of clicking the banner to the settings of these options? Here we're using Backbone events, which you can see with the events object. We can designate a jQuery selector (eg when a user clicks on an element with a specified data attribute) and then run a specified function (eg setOptions) when it's triggered. Perfect.

The rest is the stuff we specify for the sake of template. We pass it a value for template and then designate what we need for the template's context. In our example, we want to pass the URL of a banner that the user will define, as well as some alt text for screen-readers.

Create the Template

On the subject of the template, let's create it and set it up.

In Templates, create stevegoldberg_sccctencourage_encourage.tpl and in it put:

<div class="sccctencourage-container" data-banner="encourage">
    <img class="sccctencourage-banner" src="{{getExtensionAssetsPath banner}}" alt="{{alt_text}}">

Note the getExtensionAssetsPath helper. This solves a particular problem that versioning introduces: how to generate the path to assets when they might change between versions. The answer is to store them in separate folders, and then reference the currently activated (live) version of the extension. This helper does that.

See our documentation on the available Handlebars helpers and Sass helpers.

Create the Sass File

There's one final thing to do and that's to add in some CSS so that when a user hovers over the container we want them to click, it changes the cursor to a pointer.

In Sass, create _sccctencourage-encourage.SCs and add:

.sccctencourage-banner:hover {
    cursor: pointer;

Create the Manifest

Remember, as part of the development for SuiteCommerce themes and extensions, there are neither distro.json nor ns.package.json files. Instead, each theme and extension has their own manifest.json file that is like a mix of both.

I've talked about it before in the previous post so, to summarize, you use this file to specify the module. This means adding metadata to the top and then listing every file that you want included within the extension.

There is a pattern to this, which you should carefully read in our documentation about, but for the timebeing let's just go with the following.

Another very important but cool thing about it is that the developer tools will automatically generate the majority of the manifest. You see, while you need to specify every file that's going to be included in your extension, Gulp can do most of the work. All we need to do is provide the core metadata about our extension, and it'll do the rest.

In Modules, create manifest.json with:

    "name": "SCCCTEncourage",
    "vendor": "Steve Goldberg",
    "version": "1.0.0",
    "type": "extension",
    "target": "SCS",
    "description": "Encourages shoppers to buy products of a certain color",
    "cct": {
        "icon": "img/cct_stevegoldberg_sccctencourage_icon.svg",
        "settings_record": "customrecordcct_stevegoldberg_sccctencou",
        "registercct_id": "cct_stevegoldberg_sccctencourage"
    "local_folder": "Workspace/SCCCTEncourage"

Note the cct object. We'll get to adding an icon soon, but look at the settings_record key. Soon, we will need to add a record in the backend to recognize our new extension as an custom content type. This will contain the information on what fields are required for the CCT to work. We can control the name, so we can define it now. Just remember, we are limited to 40 characters including the customrecord prefix. I essentially used the namespace of cct_stevegoldberg_sccctencourage and the system truncated it.

You'll see this namespace in the setting below this one. The registercct_id key will match the ID we're going to designate when we create a CMS content type record. It is vital that this matches the ID we set in the JavaScript entry point file when we used the registerCustomContentType method on the CMS component. By using the same ID throughout, we can link the files, the CMS tool and the backend together.

Also note that we have a version number in here. Whenever you deploy an extension up to NetSuite, you need to consider the version number. If you do not change it, then the existing version that matches that number will have its files overwritten. Changing the version number will force a new, separate version of the extension to be created in the backend.

While developing your extension, you could safely overwrite your current version or even use 'pre-release' versioning, eg 0.0.1, 0.0.2, etc, but generally I would suggest that you just overwrite a base 1.0.0 version until you're finished and ready to publish. But it's up to you. Naturally, I recommend using local versioning anyway.

Now that we have that, let's generate the rest of the file. Run the following command in your CLI:

gulp extension:update-manifest

If you take another look into your manifest file, you will see every file that you added to the extension workspace all neatly laid out in objects. In a familiar way, they are all split up into the various types of file that we include in an extension. We also need to specify which application they are pertinent to; as we are building a CCT we need only specify the shopping application (the SMTs cannot be used in secure areas of the site).

Don't worry about running this command every time you work locally or deploy your code: it runs automatically; we're just running it now so we can develop the rest of the manifest.

Check out our documentation for more information on our special Gulp commands for extensions.

Add the Assets

We've referenced two images in the manifest, and now we need to include them. One is the icon that will be shown in the SMTs when we go to add the CCT to a page, and the other is the banner that we want to include for our specific use of the functionality.

Note that, strictly speaking, including the banner in the extension is not best practice. After all, the banner is specific to my site and how I want to use it; however, I am including it for the sake of the tutorial, in part to illustrate how the getExtensionAssetsPath helper works.

For this specific extension, here are are the assets I'm using. Download and save them to your assets > img folder:

One cool thing about the new development process is that you no longer need to deploy assets before you can reference: extensions and themes can now reference local assets like any other file. Neat!

Set Up Custom Record Type

That's it for the coding. Before we deploy the code, I just want to get the backend stuff set up.

The first part of this is to create a custom record type for the CCT. This will be used to store the settings every time an instance of this CCT is added to the site.

In NetSuite, go to Customization > Lists, Records & Fields > Record Types > New. Set it up as follows:

  • Name: cct_stevegoldberg_sccctencourage
  • ID: cct_stevegoldberg_sccctencou
  • Access Type: No Permission Required
  • Free-Form Text Fields (Description / ID)
    • Banner URL / _cctenc_banner
    • Alt Text / _cctenc_alt
    • Color ID Key / _cctenc_col_key
    • Color ID Value / _cctenc_col_val
    • Quantity / _cctenc_col_quantity

A couple of important things here. Firstly, you absolutely must remember to set the access to No Permission Required — if you don't you won't get a verbose error on the frontend, but you will see that none of your user's settings get loaded with the install method runs in the view. Thus you'll probably notice your CCT works just fine in the SMTs preview, but fail to load when you visit the frontend of the page. Set your permissions!

Another thing to note is that we have to keep the field names — including the customrecord prefix — under 32 characters. This is due to a limitation with the SMTs. Thus, for this, I've created another (shorter) namespace.

Set Up CMS Content Type

The final part of backend setup is to do with the content type record. This is how we let the site management tools know that there is something new and that it is the extension that we just wrote.

In NetSuite, go to Lists > Web Site > CMS Content Types > New. Set it up as follows:

  • Name: cct_stevegoldberg_sccctencourage
  • Custom Record: cct_stevegoldberg_sccctencourage
  • Label: Encouragement
  • Icon Path: /SSP Applications/NetSuite Inc. - SCS/SuiteCommerce/extensions/Steve Goldberg/SCCCTEncourage/1.0.0/img/cct_stevegoldberg_sccctencourage_icon.svg

You may have to tinker with the icon path once we push the file up, as it may change depending on your instance.

Anyway, the crucial thing here is that you set the name of content type to the value we set for registercct_id in the manifest and as the id value of the registerCustomContentType method in the entry point file.

Deploy and Test

That's the code and setup complete, so we're now in a position to deploy and test it.

While we can test extensions locally, we're installing a new CCT and so need to deploy the code. Note that there is no local version of the site management tools — changes must be made to your production site — but you can change add content to a page and then run a local version of the code, if that makes sense.

To push it up, run gulp extension:deploy.

When the deploy finishes, you'll be shown a message informing (and, in the future, reminding) you that the process is not yet complete: you will need to go to the backend and activate it.

Go to Setup > SuiteCommerce Advanced > Extension Management. In the pages that follow, select your site and domain, and then check the box next to SCCCTEncourage and then proceed.

The process to activate the extension should take a minute or two. When that's done, you can add the CCT to a page.

On the frontend of your website, load the site management tools by hitting Esc and then log in. Go to a page you want to add the new functionality to and then, in edit mode, click the Add button. You should see our encouragement CCT in the New Content panel.

Drag the Encouragement tile onto the This Page area and then configure it.

  • Banner URL — buyorange.png
  • Alt Text — whatever, really, but it could just be Buy Orange!
  • Color ID Key — put in the ID for your instance's transaction item option for color (mine is custcol_gen_color)
  • Color Value Key — put in the ID (number) for the color you want to promote (mine is orange, which is 7)
  • Quantity — enter a number (I'm going with 10)

Click Save and then proceed to publish it.

When it's live, visit the page and try it out! It should work like this:

And that's basically it; we've just written and published a custom content type as an extension!

References and Notes

Here are some additional tidbits that aren't part of the tutorial but I hope will be useful.

Local Development

Going forward with your extension will lead to questions about development and versioning.

As mentioned, it is possible to work locally with extensions much the same way as it is with SCA development. You do not have to deploy an extension before you use it as long as it's not a CCT or has configuration or SuiteScript files.

To spin it up, run gulp extension:local.

Once the extension:local task has finished, you can visit your site much like you would any other local development site, eg:

http://<DOMAIN>/c.<ACCOUNT NUMBER>/SCS/shopping-local.ssp

With CCTs, so long as it's already plugged into the page and configured correctly already, you can make code-level changes to the module and work it on like you would normally.


When it comes to versioning, remember that once you push up your version of a module (say, version 1.0.0) and you're happy with it, you should move onto a new version number so that, should things go wrong, you have a stable version to fall back to.

Remember, once you've deployed a version to NetSuite, you can switch versions on your site anytime by activating a different version of it in the backend. When I was figuring out this module myself, I went through numerous iterations.

Adding a New Module to an Extension

You can just add a new module like you would with any other development project. Create your folders and files like normal, and make sure you update the manifest.

However, to streamline the process, you can also run gulp extension:create-module. This will create the folder structure as well as some dummy files for the types you specify, as well as update the manifest. It's up to you which method you prefer.

Settings and ID Connections

Above I've included a number of IDs and namespaces, and talked about how they are all linked together. I thought it would be useful to list clearly how they all link together using my example tutorial:


  • value of ID in the entry point file
  • value of registercct_id in the manifest
  • name in CMS content type record
  • recommended as the code-level namespace


  • name of the module folder
  • name of the entry point file followed by .js
  • name used in the define statement for the module name
  • recommended as the file name–level namespace


  • ID of the custom record (entered as cct_stevegoldberg_sccctencou), truncated due to character limit (total: 40)
  • settings_record in manifest


  • shortened namespace for custom record fields due to character limit (total: 32)

It's vital that you get these associations correct as they can cause the extension/CCT to malfunction.


I have listed some troubleshooting tips for CCTs in the original post on CCTs, so I would refer to that if you're experiencing difficulty with them. However, there are some additional tips.

CCT Loads Without Settings

I mentioned this above, but to reiterate: if the CCT works fine in the SMTs but fails when viewed as a shopper on the frontend of the site, then your settings are not loading. To diagnose this problem, you may find that when you log the settings object to the console, that it is undefined or empty. This is because the system is unable to load the settings and send them to the frontend (whereas, in the SMTs, the preview loads them directly from what is stored in the SMTs).

To resolve this issue, you will need to do change the permissions on your custom record so that the access type is changed to No Permission Required. Refer to the documentation on setting up the custom record for custom content type.

Error: No Encourage

"Encourage" in this instance is the name of the entry point file or module folder. You'll see this logged in your browser console.

This happened to me when I changed the name from Encourage to the properly namespaced SteveGoldberg.SCCCTEncourage.Encourage. This isn't specific to extensions or CCTs and may come up in normal SCA development. Essentially, there's been a call to load a module or entry point file in that module and it can't find the file.

To correct this, make sure that your module name, entry point file and the name you specify in the entry point file's define statement are all the same.

Uncaught TypeError: Cannot read property 'registerCustomContentType' of null

This error will appear in your browser's console if you have added content to a page using the site management tools and then disabled the site management tools.

If you want to stop using the SMTs, you will need to re-enable them (Setup > Configuration > Integrations > Site Management Tools), remove all existing content, and then disable the tools.

When Activating an Extension, the Domain Dropdown is Empty

This is usually occurs if you've just set up a site for testing, because you'd probably catch it on a live site.

Anyway, if the dropdown only contains the Pick one option, or not the domain you were expecting, you've probably linked your SSP to your site and not your domain.

See the SuiteCommerce installation documentation for more details, but the gist is that you need to go to Setup > SuiteCommerce Advanced > SSP Applications, click View next to the SSP you're working on (eg SuiteCommerce Advanced - Dev Aconcagua). When the page loads, click Link to Domain and select the domain for your site — once you've done that, you should be good to go.

If you experience an issue with your code, then you can download my final code here: